Issue 6 References

Jodie Richards

Psychology Today, 2018 | Surface Impact
Psychology Today | The Power of Touch
Legit Massage | Tiffany Field: Pioneer in the Science of Touch
Science Direct | Touch for socioemotional and physical well-being: A review
NCBI | The science of interpersonal touch: an overview
Mckinsey & Company Organisation | The ‘moment of truth’ in customer service
Guardian Australia | The Cambridge Analytica whistleblower: 'We spent $1m harvesting millions of Facebook profiles'
PC World | The price of free: how Apple, Facebook, Microsoft and Google sell you to advertisers
Ten Daily | Why The Facebook Scandal Impacts You More Than You Think
ABC News | If you're worried about privacy, you should worry about the 2016 census
News | Hackers are offering to sell the Medicare details of Australians on the dark web, government confirms
CNN | The psychology of privacy in the era of the Internet of Things
The Pool | No, it’s never OK to steal a woman’s phone number
Linked In | 15 Statistics That Should Change The Business World – But Haven't
Forbes | Why Customers Hate Most Salespeople
A list apart | Being Human is Good Business
PC World | The price of free: how Apple, Facebook, Microsoft and Google sell you to advertisers
Mckinsey & Company Organisation | Why digital strategies fail
Huffpost | Customer Service: The New Proactive Marketing


Lissa Barnum
Zander, B., Zander, R., (2000), The Art of Possibility, Penguin, London, U.K.

Eliza McAllister

Tonkinwise, C. 1998, Everywhere and Nowhere: An Introduction to the Impacts of Plastics, Information Ecology, No. 3
Tonkinwise, C. 2013, Radical Sustainable Innovation
Freinkel, S. 2011, Plastic: A Toxic Love Story, Text Publishing, U.S.A
Derraik, J. 2002, ‘The pollution of the marine environment by plastic debris: a review’, In Marine Pollution Bulletin, vol. 44, no. 9, pp. 842-852.
Jambeck, R., Geyer, R., Wilcox,C., Siegler, T., Perryman, M., Andrady, A. Narayan, R. & Law, K. 2015, ‘Plastic waste inputs from land into ocean’, Science, vol. 347, no.6223, pp. 768-771.
Pookulangara, S. & Shephard, A. 2013, ‘Slow fashion movement: Understanding consumer perceptions—An exploratory study’, Journal of Retailing and Consumer Services, vol. 20, no. 2, pp. 200-206
Messinger, L. 2016, How your clothes are poisoning our oceans and food supply
Claudio, L. 2007, ‘Waste Couture: Environmental Impact of the Clothing Industry’, Environmental Health Perspectives, vol. 115, no.9, pp. 449–454.
Erstad, M. 1998, ‘Mystery shopping programmes and human resource management’, International Journal of Contemporary Hospitality Management, vol. 10, no.1, pp. 34-38.
Lauffenmühle, 2017, Textile innovation from thread to cloth


Kenya Hara | Designing Design, page 109, Lars Müller Publishers, 2007
Kenya Hara | Haptic – Awakening the senses
Frameweb | Hella Jongerius believes a carpet's tactility should appeal to the senses
Beach Packaging Design | Naoto Fukasawa JUICEPEEL Packaging (revisited)